AI Services

AI-Powered Customer Service for Shipping Companies.

Extend your team, streamline enquiries, and free your engineers from repeat questions — with AI trained on maritime workflows. Try both tools live below, then talk to us about a deployment for your fleet.

What we offer

Four AI tools built for maritime operators.

Each is available as a stand-alone deployment or as an integrated customer-service stack. All models operate under your data controls; nothing leaves your environment without permission.

01

AI Chatbot

24/7 first-line customer service — quote intake, FAQ, vessel status lookups, and spare-part enquiries. Escalates to a human when it should.

02

AI Receptionist

Answers your inbound calls, greets the caller, captures intent, and routes to the correct duty engineer with a full transcript.

03

Document AI

Semantic search across technical manuals, class-society rules, and your own spec library. Answers cite the source page.

04

Predictive Advisory

Trend detection on PMS data — flags machinery drift, suggests inspection windows, and estimates spares lead time.

Live Demo

Try the AI Chatbot.

A rule-based demo trained on ship-repair, spares, and safety enquiries. Try: "Get a quote", "Do you have MAN B&W liner spares?", "Which ports do you cover?", or "Talk to a human."

Our Service

AI Voice Receptionist.

We offer a bespoke AI voice receptionist for shipping operators — answers your inbound calls 24 / 7 in English or Bahasa Indonesia, greets the caller, captures the intent (repair, safety, spares, consultancy), collects vessel, port, and contact details, and routes the intake to your duty engineer with a full transcript. Deployed on a real phone number, tuned to your escalation rules, and priced per active number rather than per minute. Book a scoping call and we'll spec it for your fleet.

  • 24/7 answeringEvery call picked up, no missed enquiry.
  • Bilingual EN + IDLanguage auto-detected on the first turn.
  • Structured intakeSlot-filling booking flow with per-field readback.
  • Escalation to duty engineerAnything off-script is routed with a full transcript.
Book a Scoping Call

Deploy AI for your fleet.

We deploy the same AI stack for shipping operators, ship managers, and port agents — customised to your vessels, routes, and escalation rules. First call is a scoping conversation, not a sales pitch.

Book a Demo